You have 14 days after the reception of your order.
The return costs are at your own charge.
Your parcel shall be well wrapped and assorted with the form ' withdrawal right ' or an independent mail mentioning the products returned and the order number to the following address : Easypara - 47 boulevard René Cassin - 06200 NICE - FRANCE
As soon as we receive the products, the accountancy department will pay you off according to the same payment mode of the order you had placed ( providing the conditions of exclusion were totally respected). No return will be accepted from the 15 th day.
I am not satisfied with my order
Please, bring a complaint online. Attach all the supporting documents for a quicker processing of your complaint ( order number, pictures, screenshots etc…)
Delete my account
In order to make an account deletion request, please fill the form on the following page : Deletion request.
All the requests, questions or complaints other than the suppression of the personal data must be addressed to the customer service through the dedicated forms : Customer Service.
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The data transmitted via this form is processed by EASYPARAPHARMACIE ("EASYPARA") in its capacity of a data controller, for the purpose of managing your EASYPARA account. Your data may also be used, subject to your express consent, for you to receive personalised commercial information by e-mail relating to the activities and products marketed by EASYPARA. You have the right to file a complaint with the competent supervisory authority, to define requirements concerning the conservation, deletion and communication of your data after your death, as well as a right of access, rectification, deletion, limitation, portability and opposition on legitimate grounds of personal data related to you. To exercise any of these rights, please send your request by e-mail to the following address: donneespersonnelles@easyparapharmacie.com or by post to: EASYPARA - Data Protection Officer - Protection des données personnelles - 47 Boulevard René Cassin - 06200 Nice - FRANCE. For more information on processing of your personal data, please consult our EASYPARA personal data processing policy.
